Maham
Sultana
Designing intelligent systems where AI and modern web technologies meet real-world impact.
About me
Results-driven Full-Stack Software Engineer with 1.5+ years of proven experience building scalable, production-grade AI-powered web applications in fully remote environments. Expert in modern JavaScript frameworks (React, Next.js), backend development (Node.js, NestJS), and AI/ML integration including OpenAI APIs, voice integration, chatbot development, and RAG (Retrieval-Augmented Generation) systems.
Demonstrated ability to ship 4+ AI-driven features to production while improving system performance by 30%+ and automating customer workflows. Strong communicator skilled in async collaboration across distributed teams.
Passionate about clean code, security best practices, mentoring junior developers, and leveraging AI to solve real-world problems.
/ What I Do
My Expertise
Frontend Development
Skilled in building responsive interfaces with Next.js, Tailwind CSS, and modern frameworks, focused on performance and clean UI/UX.
Backend Development
Experienced in developing robust APIs and server-side logic using Node.js, Express, and NestJS. Emphasizes secure, scalable backend solutions.
Full-Stack Integration
Capable of managing complete web applications from frontend to backend, ensuring seamless communication and a smooth user experience.
Database Management
Proficient in working with relational and NoSQL databases like PostgreSQL and MongoDB. Focused on data modeling, indexing, and query optimization.
Dev Tools & Deployments
Hands-on with Git, GitHub, and deployment tools like Vercel and Render. Comfortable with CI/CD, version control, and managing build pipelines.
AI & Chatbot Development
Worked on integrating AI with conversational interfaces using OpenAI, Dialogflow, and LangChain. Passionate about building smart, context-aware chatbots.
/ Technical Stack
Technologies & Tools
/ Professional Path
Experience
- Engineered and shipped 4+ AI-driven full-stack features to production using Next.js, TypeScript, NestJS, and Tailwind CSS, serving thousands of real-world users. Integrated OpenAI APIs for intelligent chatbot and RAG-based systems, automating 70%+ of customer interactions.
- Developed advanced AI chatbot and voice integration features using OpenAI APIs, LangChain, and RAG systems to provide context-aware responses from knowledge bases. Implemented voice-to-text and text-to-voice capabilities, enabling multi-modal user interactions.
- Improved frontend load performance by 30% by implementing code-splitting, dynamic imports, memoization, and optimized state management to reduce unnecessary re-renders, ensuring smooth AI feature interactions.
- Designed and secured REST APIs using JWT authentication, rate limiting, DTO validation, and input sanitization, reducing unauthorized and invalid requests by 40%. Implemented robust error handling for AI service integrations.
- Built and maintained client-facing web applications using Next.js and React, developing a reusable component library that reduced UI development time by 25%.
- Developed RESTful APIs with Next.js and TypeORM, implementing secure CRUD operations, input validation, and session management, reducing login and data errors by 30%.
- Built a real-time chat system using WebSockets, scaling to 500+ concurrent connections with sub-200ms message latency, increasing daily active chat sessions by ~20%.
/ Selected Work
Projects
Arthur
Architected and built a sophisticated multilingual AI voice and chat agent platform supporting English, German, and Russian with context-aware intelligent responses. Integrated OpenAI Agents SDK with advanced prompt engineering and multi-turn conversation management, achieving seamless context retention across conversations. Developed voice integration using Twilio and speech-to-text/text-to-speech APIs, enabling users to interact with the AI agent via phone and voice channels. Built comprehensive backend using NestJS with database management, user authentication, conversation logging, and analytics tracking. Implemented GoHighLevel workflow and form integration for seamless lead capture and automation across multiple channels.
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Commify AI
Architected an AI-powered e-commerce automation platform integrating Shopify APIs to sync products, variants, orders, and customer data in real time across multiple storefronts. Fine-tuned and deployed an OpenAI-powered agentic chatbot on store-specific data, automating 70%+ of customer queries across WhatsApp, Instagram, Facebook Messenger, and a storefront widget, reducing average response time by 25–30%. Built an abandoned cart recovery system via personalized WhatsApp outreach and an automated COD confirmation flow that reduced Return-to-Origin (RTO) rates from 31% to 12%, eliminating fake orders without a call-centre team. Designed secure backend APIs with JWT authentication, session management, and intelligent human handoff logic to handle high-volume real-time conversations reliably across 4 channels.
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Estaraha
Developed a comprehensive real estate platform for the Saudi Arabian market with Arabic language support. Built a property search and listing system featuring advanced filtering capabilities by location, price range, and property type. Integrated an AI-powered chatbot to assist users with property inquiries and navigation in Arabic. Implemented a property partnership system allowing users to become co-owners.
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SOPify.AI
Developed an AI-powered process documentation platform that automatically converts screen recordings into comprehensive Standard Operating Procedures (SOPs), checklists, and training guides. Built an intelligent system that analyzes screen recordings to extract step-by-step workflows and generates crystal-clear documentation in minutes. Designed a user-friendly interface that simplifies the transition from video content.
View Project
/ Academic Foundation
Education
BS, Computer Science — CGPA: 3.50
Sir Syed University of Engineering & Technology
Intermediate (Pre-Engineering)
Govt Girls College
/ Recognition
Honors & Awards
Award of Appreciation
Sir Syed University of Engineering & Technology
Awarded by the Department of Computer Science & Information Technology in recognition of dedication, technical contribution, and active participation.
Lead of Speed Debugging
SMEC'24
Dec 2024 - Jan 2025
Led competitive debugging sessions, mentoring participants in identifying and resolving logical and runtime errors under strict time constraints.
/ Get In Touch
Let's
Connect
I am currently open to new projects. If you want to discuss a project or just say hi, feel free to drop a message.
